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VOXYN AUTOMATIONS

Refund and Cancellation Policy

Information about cancellation and refund requests involving VOXYN digital products.

Effective date 28 September 2026Contact support@voxynautomations.com
01

Effective date and products covered

This policy is effective from 28 September 2026. VOXYN Automations is an independent digital product seller based in India. It applies to VOXYN LinkedIn Automation when purchasing opens after payment activation.

02

Cancellation before delivery

A cancellation request may be considered if payment was captured but secure download access has not been issued. If payment failed or was not captured, there is no completed purchase to refund. If access has been issued or files delivered, the post-delivery rules apply.

03

Refunds after delivery

Digital purchases are generally non-refundable once secure download access has been issued or files have been delivered. Refunds are generally unavailable for change of mind; failure to review requirements; choosing not to install or use the product; missing required accounts, credentials, permissions or prerequisites; third-party rejection, suspension, changes, outages, quotas, pricing or unavailable services; source shortages or expected SOURCE_INSUFFICIENT outcomes; unmet reach, engagement, revenue, lead or business expectations; prohibited redistribution, resale, sublicensing or sharing; or licence violations.

This is not a “no refunds under any circumstances” policy. Mandatory consumer rights remain available.

04

Exceptions that may qualify for review

  • duplicate payment;
  • captured payment with delivery that VOXYN Support cannot correct;
  • a corrupted, incomplete or materially different package that cannot be corrected;
  • an unauthorised transaction handled through the payment provider’s dispute process;
  • a refund required by applicable law; or
  • another exceptional case approved after investigation.
05

Information to provide

Email support@voxynautomations.com with the order or payment identifier, purchase email, problem description, and relevant non-sensitive screenshots or errors.

Never send sensitive payment or account information.

Do not send complete card numbers, CVV, OTP, bank passwords, API keys or account passwords.

06

How requests are reviewed

VOXYN Support reviews the order, delivery record, package and supplied evidence. A technical issue will normally be investigated and corrected where possible before refund eligibility is decided. A request does not itself confirm approval.

VOXYN Support aims to respond within two business days. Business days are Monday through Friday, excluding applicable public holidays in India.

07

Processing timeline

Approved refunds are initiated to the original payment method through the payment provider. Provider and bank processing times apply after initiation. A public 5–10 business-day estimate will be added only if it matches the payment method enabled at launch; bank-controlled posting dates are not guaranteed.

08

Where approved refunds are sent

Approved refunds are returned to the original payment method through the payment provider, subject to provider rules and applicable law.

09

Technical issues and support

Support covers delivery problems, corrupted or incomplete packages, documented installation guidance, configuration clarification and reproducible package defects. It does not include management of buyer accounts, credentials, third-party approval, custom development, unrelated computer repair, content strategy, account management, lifetime support or lifetime updates.

10

Contact

Send cancellation, refund, delivery, or technical-support questions to support@voxynautomations.com.

Include useful order information when available, but do not include credentials or full payment details.